Ref. : M004

Quality management — Requirements for measurement management systems

The objectives

  • Implement a measurement management system compliant with ISO 10012
  • Define metrological needs and manage measurement equipment
  • Select and control external metrology service providers

Target audience

  • Metrology managers
  • Quality managers and technical staff
  • Calibration or testing laboratory technicians
  • Auditors
  • Anyone interested

Prerequisites

  • General concepts of measuring equipment and/or metrology

Program

  • Management fundamentals (principles, continuous improvement, standardization)
  • History of the standard
  • Metrological context and challenges
  • Leadership and governance of the measurement management system
  • Planning of the measurement management system
  • Support: Resources, competency management, etc.
  • Operational activities
  • Performance evaluation of the system
  • Continuous improvement

Teaching ressources

  • Presentations
  • Practical exercises
  • Discussions
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